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Chi hear the world in 2011 Beijing March 10, Bill Gates and billionaire investor, Followed by the three net worth of 740 billion, 56 billion, 500 billion. This is the 25th release Forbes global rich list, rich list this year included a record number of 1210 people, the wealthy from 54 countries and regions, of which 214 are newly rich list. Strong boost because of China's role in Asia has become the Rich eye-catching performance in mainland China, 115 people included in the list, 64 more than last year, has increased significantly. Baidu CEO Robin Li to 9.4 billion net worth of the Forbes Global Rich List this year listed the first 95, became the first to enter the Forbes top one hundred of the Chinese mainland. Sany Liang Wengen to $ 8,000,mac brushes,000,000 Rich List ranked 114, Wahaha's Zong ranked 169 to 5.9 billion, the pharmaceutical industry, Li Li family, ranked 179 in 5.7 billion U.S. dollars, the chairman of the U.S. He Xiangjian, Lake Properties Chairman Wu Yajun 5.5 billion are ranked 185. Internet field, Tencent Ma ranked 208 to $ 5,000,000,000, Ding Lei, Netease's 2.6 billion ranked 440, Chairman of the Alibaba Group CEO Jack Ma and Shi Yuzhu Giant 1.6 billion while net worth tied to the Global Rich List No. 782. Another 36 people this year, Hong Kong, China entering the list, including Li Ka-shing to 26 billion U.S. dollars ranked list of 11 for Hong Kong's richest man, assets rose more than 5 billion U.S. dollars last year. China Taiwan total of 25 people on the list. ... [More] related charts:
2010 2009 2008 February 22, 2011 at 10 am, Best Buy official website officially announced that mainland China will shut down in the nine Best Buy stores, while closing its retail headquarters in Shanghai and its business in China's integration into the Five Star brand. ... [More] the merger of the NYSE and Deutsche Boerse - the birth of the world's largest exchange soon Beijing February 15, 2011, Deutsche Börse (Deutsche Boerse, DB1.XE) and New York Euronext (NYSE Euronext, NYX) merger agreement, will create the world's largest financial exchange group. ... [More] 2011, In the 13th British ... [More] Carrefour and Wal-Mart's price-gouging National Development and Reform Commission January 26, 2011 announced that Carrefour chain stores in some cities suspected of price gouging, price Development and Reform Commission has instructed the local authorities of their punishment. In addition to Carrefour, the Wal-Mart is also involved in the matter. ... [More] 2010, economic performance data National Bureau of Statistics January 20, 2011 full-year 2010 release macroeconomic data. Data show that annual GDP 39.7983 trillion yuan, calculated at comparable prices, an increase of 10.3%,vibram 5 fingers, the growth rate 1.1 percentage points faster than the previous year. ... [More] liquor prices surge Maotai prices, Wuliangye prices, Jiannanchun, Shuijingfang are quietly raise prices. Although there are producers of ... [More] think tank front SERVQUAL model (SERVQUAL Model)
SERVQUAL in English (Zeithaml) and Berry (Berry) of three co-wrote an article entitled
SERVQUAL theory is based on the total quality management (Total Quality Management, TQM) theory proposed in the service sector, a new service quality evaluation system, the core of his theory of perceived quality of service depends on the level of service users and service users expect the difference between the levels (so-called The key is to exceed customers expectations. The model is: Servqual score = actual perception scores - expectations were.
SERVQUAL service quality will be divided into five levels: physical infrastructure (Tangibles), reliability (Reliability), responsiveness (Responsiveness), protective (Assurance), affective involvement (Empathy), each level has been subdivided into a number of issues, through the questionnaire, which allows the user expectations for each question, the actual value and the minimum acceptable value of the experience rate. Established by the specific factors related to illustrate the 22 it. And then through the questionnaire, scoring and overall customer service quality scores calculated.
SERVQUAL model of the specific content of two parts: The first part consists of 22 small projects, record the customer service industry in particular the expectations of good company. The second part includes 22 items,mac makeup, which measures consumers in a particular company in this industry (Jibei evaluation company) feel. Two parts and then compare the results obtained to get each of the five dimensions of a The smaller the gap, the higher the evaluation of the quality of service. Sensibility of consumers expect from the larger evaluation of the quality of service lower. In contrast, the smaller the gap, the higher the evaluation of the quality of service. Therefore, SERVQUAL is a scale containing 44 items, which come from the five service quality dimensions of customer expectations and the degree to be able to feel a 7-point questionnaire, 7 full consent, and 1 do not agree, * indicates the opposite scores . ... [More]
What is the Church 3C Newell strategic triangle model?
Strategic research by the leader of Japan Kenichi Ohmae (Kenichi Ohmae) made, he stressed that any business strategy in the development of all three factors must be considered : the company itself (Corporation), corporate customers (Customer), competitors (Competition). What is the real estate tax? What is the Stulz model? What is the V-model of knowledge map? What is the management of the 100 most popular words? What is the CIRO model of training evaluation? What is the DISC personality test? What is the brand growth curve? What is the Rose Rothschild family? What is the dead cat bounce type? What is the Pygmalion effect? What is the law of diminishing marginal utility? What is the demand curve folded Shui? What is the cooperation of Washington's law? What is the Gordon dividend growth model? What is soft budget constraints? What is Qiaofu Lai and Lilin model? What is the force model of end-July? What is the goal for map? great wisdom made the birthday paradox (Birthday paradox) is that if a room with 23 or 23 more, then at least two people have the same birthday is greater than 50% probability. This means that the standard in a typical primary school classes (30 people), there are two more likely to have the same birthday. What is a birthday attack? What are three problems? What is a single peak preference theory? What is the Fermi paradox? What is the Harsanyi transformation? What is the volunteer dilemma? Into the well-known international investor and finance professor, called the Was Jon Train's Or ... [More]
Economist | management scientists | financial investors | Business Leaders | Code of Marketing of Jurists famous enterprises in Shenzhen Huawei Technologies Co., Ltd. Chi (Hua Wei) Huawei Technologies Co., Ltd. (2008 turnover of 23.3 billion U.S. dollars every year, more than 80,000 employees (2008).
company registered capital of 2 million at that time, the business scope is a small program-controlled switches, fire alarms, flotation device and related engineering development and production contract consulting. For the first two years, the company is an affiliate of Hong Kong HAX switch to price differential profit.
Huawei Technologies is a global leader in providing next generation telecommunications network solutions provider, dedicated to providing innovative products to meet their needs, services and solutions for customers to create long-term value and potential growth .
Huawei in India, the United States, Sweden, Russia and China in Beijing, Shanghai and Nanjing to set up a number of research institutes, 83,000 employees in more than 43% of R & D work. As of the end of 2008, Huawei has accumulated more than 28,617 patent applications, for several years to become the largest unit in China patent. In 2008, Huawei became the world's largest annual number of patent applications company, submitted a total of 1,737 international applications, the end of the decade-long monopoly of Philips's
Huawei has established more than 100 global offices, marketing and service networks throughout the world, to provide customers with fast, quality service. At present, Huawei's products and solutions are deployed in more than 100 countries and 31 world's top 50 operators, service more than 10 million users. ... [More]
Ericsson, Alcatel Lucent, Philips Electronics, France's Alcatel Group, Canada, RIM, Motorola, Gomez, Nokia Siemens, UT Starcom Communication Co., Ltd. Choi Chi Academy electronic version of the
Price: ¥ 88.0 元 think tank launched by the MBA, essence of the management guru who embodies the wisdom of the operation and management of exceptional art. These tools also been many successful businesses and leading entrepreneurs, managers and in practice, proved to be able to determine the success or failure, of management efficiency, helping business leaders and managers to better meet the challenges of the most effective tool.
book includes strategies and organizational tools, marketing services, tools, human resources, tools, quality and production management tools, financial management tools, decision-making tool for thinking, project and logistics tools for most of the seven book is 1862. .. [more]
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