Record:
Moderator: Let's look at the special investigation on network buy, online shopping is more popular in recent years, shopping, buy the network is the low prices, fast shipping method, by network of consumer pro-gaze, but with the growing network buy, many consumers find that, in fact, there are many pitfalls buy.
one, buy industry chaos:
Miss Yang working in Beijing is a online shopping enthusiasts. Two months ago, seeing his own skin care products is about to run out, Miss Yang and started looking forward to the next target, inadvertently, she entered a company named Miss Yang cosmetics brand eyes locked.
Miss Yang: a facial cleanser, a water, a lotion, a cream, and a cream, only 160 dollars, how can a single market price, five six, seven or eight hundred.
so cheap price for Miss Yang is very seductive, the price even cheaper than even a lot of Taobao, but the site also screamed feel comfortable, so without thinking of the money in the Internet Department. Three days later, the agreed arrival time to be the goods but not to the site's customer service QQ was always out offline.
Miss Yang: QQ on its space, and then there are friends to the above, give it a shout cheated, asking it to refund, I feel may be deceived. This makes Miss Yang
heart began to drum. Have deceived themselves in the end it? A few days later, through QQ, Miss Yang, and this finally buy the site once again contacted customer service.
Miss Yang: it is, because what the warehouse to the decoration, to move, and then did not give me shipping
in Miss Yang's repeated urging of the site the same day made goods. Two days later, Miss Yang finally received a long overdue set of cosmetics, can think of is that she did not, a more depressing things happened.
Miss Yang: received the goods, the goods found not to me Lancome set is Shiseido
the original, This makes Miss Yang feel a little puzzled. But even though the brand changed, the difference in price of 10 dollars, did not intend to return to Miss Yang, she pondered on when to try a new brand, but, in the hands of this imagined cosmetics is wrong with her child .
Miss Yang: Indian writing is a bit rough, uneven thickness, and the water taste more pungent.
Not only that, this living symbol of cosmetics has been falling on the bottle, the bottle body bearing the brand name cosmetics, even a little baffling letters, complete cosmetics packaging is also very rough. Miss Yang immediately went to the brand's official website for the query.
Miss Yang: did not the suits, Shiseido, there is no such package.
signs that Miss Yang set of hands is obviously a fake fake cosmetics, leaving her anger, she saw this cosmetics line is full of information on the wholesale price is only six or seven Ten dollars.
Miss Yang: No matter what it gives me the goods that really do not care if I was ten dollars, but it is false, the fake I am sure not to use, rub in the face, how to do in case of destruction of the capacity.
huff, Miss Yang immediately contacted the customer service of this site QQ.
Miss Yang: to not contact, for it had to pull my black, black is the income of the
can not always get in touch, so, Miss Yang and call the customer service of this phone on the site, you can call actually came the following sound.
phone live acoustic: Sorry, you dialed is no longer in
deceived in the network in more than Miss Yeung buy one. Ms. Wong can be called a veteran of the old tour, buy from the site last March, when just beginning to rise, she fell in love with crazy buy. Wong network buy consumer
Wong: crazy look that buy, and then basically threw the monthly wages are there.
Not long ago,mac blush, Ms. Wong in the one called
Wong: I hit low price discount, 148 only.
original price of 1280 yuan, 148 yuan and sold Tuangou Jia, 1.2 fold in the low discounts for Wong eyebrows.
Wong: impulse, really an impulse, never thought so much to buy.
orders, payments, less than 10 minutes, Ms. Wong to complete the deal online. Three days later, she received her long-awaited shoes, how can she did not think of is to open the box at the moment, but perplexing.
Wong: found wrong, completely not the case,mac cosmetics cake, it is the hair, all the hair from the inside out, splashed out. The soles and the upper seam, sewing thread piece of children are
see the hands of the shoes and the website called site hit in the past.
Wong: particularly good attitude, and said to me that your send Come on, why are you returning to the top of the above have any questions, and then by mail that they are written on the shipping
buy site in accordance with the requirements mentioned, Ms. Huang has sent the shoes back, I did not expect she began a long wait. A month later, something to make her more unexpected happened.
Wong: call not get through, then I can not get through that site on it, the results of site does not open, suddenly have a feeling this is definitely not normal
worry about being cheated, Wong began to search on the Internet, The want to spend a super cheap pair of authentic shoes, did not think the end is 竹篮打水一场空 Wong.
Wong: Web site was shut, the money did not give it to me, and then back to the shoes also.
Moderator: Miss Yang and Miss Huang, are not very experienced website Kaopu buy, buy these are sites on the network, some have a physical store buy the company's total guarantee should be a little bit it, then down, we take a look at Mr. Tan's buy experience.
Second, buy industry chaos: the store inexplicably disappeared
addition site disappeared, and some will be carried out buy the physical store close down. Tam on the site last year that buy the goods on the streets of Sanlitun, a game room of the Gold Card.
Tam buy consumer network
Tam: I can go shopping, I can play the game, and that in particular the United States, feel that special kind of special beauty.
led to his heart is, buy the price is very attractive, it only takes 43 per original 333 yuan to buy the game currency.
Mr. Tan: I am particularly pleased, and I have unbelievable. So reported a try
mentality,mac make up brushes, Mr. Tan paid online, and sure enough not long passed, a certificate to buy success in his account. The next day, Tam decided to go to site visits doubled.
Tam: All machines were full, full of people, very hot, are special fire. Estimated because too many people, and the management,bobbi brown brushes, however, the currency also made it through, having all the fun, I am particularly pleased. Are incredible.
With this successful experience, Tam decided to play the weekend with a girlfriend. But never expected to meet their petty door is tight.
Tam: wrong, and then see the following bulletin board that is being renovated, to suspend business, and then I called, can not get through, busy, I kept it under, and how to do this, this is scratching its head. And come with their favorite girls, told her that so much hype, it is embarrassing to know it.
Moderator: and Mr. Tan is the network as a few consumers buy flicker, gradually consumers have found that the network is to buy up to a very low price to lure consumers, manufacturers name, get the name of goods, puerile pretext, in fact, it is not so, then, let us look at the unspoken rules buy nets.
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